I raised a case against amazon that there are many sellers are selling under my listing or my ASIN, please remove asap.
After 2 weeks they replied me your trademark is under "objection" so we can not remove those sellers.
Two days ago I replied to amazon that if my trademark is under "objection" then how did you give us brand approval? If I have brand approval and ASIN has been listed by me and I did not give any authorize letter to those sellers they how they can sell under my ASIN. But till date they did not reply.
I have the same problem, but it is much bigger. Some sellers are posting offers & competing on prices on our listings which are exclusively our own products. I made a test buy to understand how they can sell at prices below us. The product we received was a different one - sub par quality. There was no invoice with the order & no seller contact details. We raised a return request but nobody contacted us for 4 days. We again made a return request - the seller called & said that the original product was not in stock.
I complained to Amazon about it & they directed me to file infringement. But this is not a case of infringement... this is a case of fraud ......Even there are negative feedback against the seller but still he is continuing & Amazon is hesitant in taking any action against him. It's so easy to fool people in India ...take a Vat license for 1000 INR & start selling online by posting offers against other sellers' listings & tell buyer that original product was not in stock. Steal their money & run away & when ratings go down ...take another VAT & open business in another name.
Amazon is working hand in hand with fraud sellers to fool customers & genuine sellers are loosing business.
I think we all should come together & sue amazon. In fact all these websites are working together in collusion--- look at their pricing & shipping structure...look at their policies...all is same. Please come together everybody