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Ebay denied excess weight claim
#1
Hi all,
I am continuously following up with ebay for refund of excess shipping charges but they refuse to refund without giving proper justification. Product weight less than 100gm charges for 1kg or more.
Even I spoken with the blue dart logiatic team they says now they don't entered weight while connecting the shipment. It happens automatically at ebay system.

Can anybody share the details of ebay higher ups who can help in resolving the claim and getting refund.

Thx

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#2
Email to
dl-ebay-in-Grievance-officer@ebay.com
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#3
Forwarded, but still waiting for resolution

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#4
How do you identify the excess shipping at a shot? Only way i saw was to check each order manually.
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