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Fraud Customer
#1
The customer has made a fraud of Rs 70000 by Purchasing an Iphone 6s Plus 64gb and claiming that he received a Micromax Phone.

The IMEI No of the same is  355728072727628, Order ID is  OD306421196432862000 and Ticket ID is  160707-011802.

Need Help and Intervention here, I dont have details of Buyer except Packing SLip.
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#2
When the status of the order show return completed raise an SPF ticket and if you want to trace the phone lodge an complaint.
Thank You 

Regard 
Suresh Purohit 
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#3
For the SPF of this claim Flipkart would say that customer had received the different item, so they will reject the claim. But you must raise it. Moreover, if you do not get the help via SPF then you will have to lodge a FIR


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#4
Yes thanks all, they are saying we will reverse complete amount.
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