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Returns Details of FBA orders
#1
Hello,

From where do you download the return details of the orders processed from FBA warehouse? There are 2 reports from where I take the return details
1) From Tax Document Library
2) Reports -> Fulfillment by Amazon -> Customer Concessions(on left) -> Returns

Ideally both the reports should give the same data but when I compare them both of them are giving different number of returns for each month.

How are you accounting these returns and from where do you download the same?

Thanks
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#2
Reports -> Fulfillment by Amazon -> Customer Concessions(on left) -> Returns
dosent show the return if the product hasnt reached FC yet
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#3
(08-10-2016, 03:16 PM)Neel Shah Wrote: You are not allowed to view links. Register or Login to view.Reports -> Fulfillment by Amazon -> Customer Concessions(on left) -> Returns
dosent show the return if the product hasnt reached FC yet
So we cannot account it unless we have received the returns at the FC.

Which reports needs to be taken into account? Tax Document Library?

In the Tax Document Library, there are certain transactions which says 'Refund' ans some 'Return', what do they mean?
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