25-05-2016, 10:14 PM
Can any one explain the logic to charge the reverse courier charges ? 1. We do not select the buyer _ 2. We are bound to send the product to the buyer, the ecomm site indicates to; otherwise we are penalized _ 3. The courier agency is selected / belongs to the ecomm site. _ 4. We are not in a position to influence the customer decision_ _ _ and a lot the likes. How we are responsible for the returns and courier charges thereon ? Can any one explain this ?