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  Flipkart suggesting sellers to sell a mobile cover for 99/-
Posted by: Rajshekar G - 15-10-2017, 02:39 PM - Forum: Flipkart Marketplace Discussion - No Replies

I have just seen promotions tab today and to my surprise , FK has a promotion for "FLAT" 99/- plain mobile covers Sad

i just don't get it who on earth can sell a piece of mobile cover for just 99/- and make anything out of it and not to forget returns. Rolleyes



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  Stop inventory sync for selected SKUs on marketplaces
Posted by: Unicommerce - 13-10-2017, 11:30 AM - Forum: Troubleshooting - No Replies

Online sellers can stop synchronizing the inventory of selected SKUs through Unicommerce. For more info please refer the below link

Link- How to disable Inventory sync for selected SKUs


Mail us at contactus@unicommerce.com or call us at (+91-828-7790-222)

Or simply visit: http://www.unicommerce.com

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  Tata Cliq is now available in Unicommerce
Posted by: Unicommerce - 12-10-2017, 04:38 PM - Forum: Product Updates - No Replies

For Online Sellers now its easy to manage TataCliq orders and inventory through Multichannel management system of Unicommerce ESolutions.For more information, please refer the below link

URL-Integrate Tata Cliq with Unicommerce

Mail us at contactus@unicommerce.com or call us at (+91-828-7790-222)

Or simply visit: http://www.unicommerce.com

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  Cancellation of Pre ordered Video game
Posted by: Riyaz Madappally - 11-10-2017, 03:02 PM - Forum: Shipping - No Replies

I ordered a Fifa 2018 PS4 Video game CD on 21st September 2017. As it was a pre order product delivery date was mentioned as 5th October 2017. Till 4th October product was not dispatched. I contacted the Flipkart customer care. They told " you are not subscribed to SMS alerts, that is why you are not able to find the details". I told them it is impossible to deliver the product on time because it is still on ordered stage only.

On 5th October 2017 again I contacted them again.they told there is some unexpected delay from seller's side, But when I checked the order status i found the product was shipped. next day I got an update from Flipkart "your product will be delivered before 9th October".
I raised a complaint on 4th October, and the customer care lady told they will resolve the issue on 6th October. I told " I can't accept this because you are giving me a date which is after my promised delivery date.

On 6th October they informed me that "your issue will be resolved before 7 pm of 10th October. Again I was contacting the customer care people, they were simply trying to end the conversation. I asked them on 10th October before 7 pm if the product is not delivered or my issue is not resolved, what will be the solution ?. They told they will cancel the order from their side.

What does all these mean?

If the product is not delivered on time you are blaming either the customer or the seller. Not you or your courier people. You guys are "Mr Perfects"

If you can't deliver the product on time, why are you canceling the order?. Is that your resolution?. If this is your resolution you could have do it on the first day only. Why you are unnecessarily giving false information and promises.

If you are simply canceling a product, what value you are giving to the customer?.

If you can't resolve an issue or take care of a customer, why you call yourself " Customer Care". What care you are giving??. Make it as FLOPKART IRRITATING SERVICE.

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  ODR percentage for Furniture products
Posted by: BigSmile - 10-10-2017, 07:37 PM - Forum: Suggestions & Grievances - No Replies

Dear All 

I wanted to highlight a concern which I am sure every furniture seller would be having with Amazon. We use self-ship method to ship all the orders to end customers and use third party logistics services like Bluedart | Safexpress | Delnet | Fedex etc. The furniture is shipped in knock-down condition and packed properly. No merchant would want that his products are delivered in damaged condition to its customers. After all the revenue and reputation depends on the successful orders delivered to customers satisfaction. However, in case of furniture product, the transit damage is something that you cannot control, maximum what you can do is refund the customer or provide a replacement of the product if the product is delivered damaged. Even the reputed logistics service providers do not guarantee that every shipment will be delivered in un-damaged condition, the chances of transit damages are always there. As per logistics partner they can either provide the COF (Certificate of facts) to claim insurance from insurance company or provide damage claim insurance at extra charges per shipment. However, Amazon performance team is not willing to understand these facts and they have same blanket rule (ODR % < 1%) for all the merchants. This makes difficult to sell on Amazon, since if your ODR goes above 1%, you will loose the "Buy Box" for all your products which plays an important role in getting orders and your account may get suspended or terminated from Amazon. 

Amazon performance team will contact the merchant to provide a performance plan to improve the ODR for products but as this is beyond anyone's control, the performance team will simply block you from selling on Amazon. 

If there are other furniture merchants also who have faced such kind of issue, I request them to let's come together and share the grivience with senior members on Amazon to re-consider the ODR percentage for furniture products.

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  Vendor Management through Unicommerce
Posted by: Unicommerce - 06-10-2017, 11:52 AM - Forum: Product Updates - No Replies

With the Vendor Management System of Unicommerce, sellers can manage different vendors or suppliers through a single window.Priority can be set for the Vendors depending upon the Cost and Fullfilment Time and hence let the sellers manage Demand and supply effectively. For more info please refer the following link

LINK- How to manage Vendor
         Set vendor Priority

Mail us at contactus@unicommerce.com or call us at (+91-828-7790-222)

Or simply visit: http://www.unicommerce.com

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  GST and Accounting work shops
Posted by: sheetalkv - 30-09-2017, 07:24 PM - Forum: Amazon Marketplace Discussion - Replies (1)

Hi,

Would request group moderators to initiate Citi/hub wise work shop/ seminar for GST & Accounting related issues being faced by e-retailers.. Am ok with 3-4 k participation fee . I am sure with good participation from sellers we can invite best in industry tax and accounting consultants and help sellers on these burning issues.

Regards
Sheetal
9686689244
9945165344

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  Pls suggest best order wise accounting and Inventory ERP
Posted by: sheetalkv - 30-09-2017, 07:16 PM - Forum: Amazon Marketplace Discussion - Replies (2)

Hi,

Pls suggest best order wise accounting and Inventory ERP for amazon/flipkart seller in garment category ( having size variant option).

Thanx in advance

Regards

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  Unicommerce-Automatic Business Reports
Posted by: Unicommerce - 28-09-2017, 03:34 PM - Forum: Product Updates - Replies (1)

Automate your Business reporting daily,weekly or monthly by scheduling reports to be generated and emailed directly to your Inbox. Please refer the below link for more details.

LINK-How to schedule Business reports


Mail us at contactus@unicommerce.com or call us at (+91-828-7790-222)

Or simply visit: http://www.unicommerce.com

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  Cost to convert an LLP to PVT
Posted by: Janiabhi - 20-09-2017, 01:03 PM - Forum: Government Taxes & Accounting - Replies (1)

How much does it cost to convert an LLP to private limited?

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