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Returns in Snapdeal
#1
In last 3-4 months i have observed that number of Customer returns have gone up by about 100% and the worst part about returns in that consumers are returning wrong/incomplete products. Costumers have started ordering a particular product use it for month and then order a fresh piece from different website and return the old product to the new one saying that they have received a used product. Snapdeal doesnt accept any claim stating that customer had received wrong product. What should one do in this case?


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#2
there is nothing that can be done. I reduced my exposure on snapdeal in 2014 exactly because of this reason.
Just consider all these as a part and parcel of ecom business and take this in your costings.
Reduce your exposure on online business and divulge it to less exposed business.
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#3
Brick Shops or offline business will always Win ..

I have left sucking or Self.Fu***ing Online selling on CluelessShop after making more than 50k..loss and counting
Now completly Looking after my beautiful Physical Shop....
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